Terms and Conditions

1. Use of the webSite

You are authorised to access our site for your personal, non-commercial use. You agree not to use this site in any way that may cause harm to Monrezo or other users. Any illegal, abusive or unauthorised use of the site is strictly prohibited. You also agree to comply with all applicable local, national and international laws and regulations.

2. Intellectual Property

You are authorised to access our site for your personal, non-commercial use. You agree not to use this site in any way that may cause harm to Monrezo or other users. Any illegal, abusive or unauthorised use of the site is strictly prohibited. You also undertake to comply with all applicable local, national and international laws and regulations.

3. Responsability

Monrezo endeavours to ensure that the services and content available on this site are provided with the utmost care and in compliance with the highest security standards. However, Monrezo cannot be held responsible for any damage resulting from incorrect or unauthorised use of our site by users.

You acknowledge that use of the site is at your own risk. Monrezo will not be liable for any damages or losses incurred as a result of any use of the site contrary to these terms or for any unintended purpose, including, but not limited to, unauthorized access to your account, use of your account by a third party, or use of the site for any illegal activity.

Monrezo declines all responsibility for service interruptions, technical errors, or security problems that may occur if these are caused by external actions or uses that do not comply with the instructions provided on our site.

4. Ethical and deontological charter for respectful and professional exchanges:

- Non-commercial use: Video sessions with the expert are exclusively intended to provide advice and guidance on your specific problems. Under no circumstances may they be used for commercial canvassing or to promote products or services.

-Sharing and soliciting: Experts are not required to share their personal or professional contacts. Any direct solicitation is strictly prohibited. Experts may choose to put you in touch with relevant people or resources at their discretion, but this remains an option, not an obligation.

-Confidentiality of information: Respect the confidentiality of information shared during video sessions. Disclosure of confidential data to third parties is prohibited. Furthermore, the recording of video sessions is strictly forbidden without prior agreement, and any attempt to record without authorisation will be liable to prosecution.

- Limitation of liability: The advice provided by the expert on Monrezo is for information purposes only and does not replace specialist professional advice. No ‘client-expert’ professional relationship is established through the sessions, and communications are not private.

- Courteous attitude: Be polite and show respect for the expert. Offensive or disrespectful behaviour will not be tolerated.

- Optimal conditions: Make sure you have a stable Internet connection and are in a quiet, noise-free environment to allow the session to run smoothly.

By following these guidelines, you will help to maintain a professional and respectful environment for all participants at Monrezo.

5. Processing refunds

Monrezo reserves the right to modify these terms and conditions at any time. Changes will take effect as soon as they are posted on the site. It is your responsibility to check this page regularly for updates. Your continued use of the site following the posting of changes constitutes your acceptance of those changes.

6. Privacy Policy:

To understand how we collect, use and protect your personal information, please read our [Privacy Policy].

7. Termination Clause

Monrezo reserves the right to suspend or terminate your access to the site, with or without notice, if you breach these terms or for any other reason deemed appropriate.

8. Applicable law:

These terms are governed by the laws of the Ivory Coast, and any dispute will be subject to the exclusive jurisdiction of the Ivory Coast courts.

Contact us :

If you have any questions or concerns about these terms and please contact our support team at the following address hello@monrezo.net